Privacy policy

Last Updated: [April 13, 2026]

This Privacy Policy describes how No Battery Toy Store (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://www.nobatterytoystore.com (the "Site") or otherwise communicate with us (collectively, the "Services").

1. Information We Collect

To provide our services, we collect personal information from several sources:

  • Information You Provide Directly:

    • Contact Details: Name, email address, phone number, and shipping/billing address.

    • Order Information: Items purchased, payment method (processed securely via Shopify), and details related to your return or exchange requests (including photos of defective items).

    • Customer Support: Information you include in communications with us at info@nobatterytoystore.com.

  • Information Collected Automatically:

    • When you visit our Site, we automatically collect certain information about your device, including your IP address, browser type, and how you interact with our pages via cookies and similar technologies provided by Shopify.

2. How We Use Your Information

We use your personal information to provide you with the best experience possible, including:

  • Fulfilling Orders: Processing payments, arranging shipping, and providing you with invoices or order confirmations.

  • Customer Support: Managing return requests, defect evaluations, and issuing store credit/vouchers.

  • Communication: Sending updates about your order or responding to your inquiries.

  • Marketing: If you opt-in, we may send you information about new "no battery" toys or special promotions.

3. Sharing Your Personal Information

We do not sell your personal information. We share your data with service providers to help us operate:

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.

  • Shipping Providers: We share your address and contact details with courier services to deliver your toys.

  • Compliance with Laws: We may share information to comply with applicable laws and regulations or to protect our rights.

4. Store Credit & Vouchers

When you request a return and it is approved, we process your information to issue a store credit voucher.

  • Your purchase history and voucher balance are stored securely within our Shopify administrative system.

  • Unused balances are kept as a credit amount linked to your customer profile for future use.

5. Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you.

  • Request Correction of inaccurate information.

  • Request Deletion of your data (subject to certain legal obligations, such as keeping records for tax purposes).

  • Opt-out of marketing communications at any time.

6. Cookies

We use cookies to enhance your shopping experience (for example, to remember what is in your cart). You can control cookies through your browser settings, though removing them may affect your ability to use certain features of our Site.

7. Security

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at: info@nobatterytoystore.com